Last Updated: 19th October 2026
We want every Sparklo order to reach you safely and in good condition.
Cancellation requests may be accepted before an order has been processed or shipped.
To request cancellation, contact us as soon as possible after placing your order.
Phone: +91 99229 11867 / +91 95030 77797
Email: info@getsparklo.com
Once an order has been shipped, cancellation may no longer be possible.
If your order arrives damaged, defective or contains an incorrect product, please contact us within 48 hours of delivery.
Please provide:
Our team will review the issue and determine the appropriate resolution.
Where a refund is approved, it will be processed to your original payment method within 5–7 business days of approval, according to the payment provider's procedures.
Refund processing time may vary depending on the payment method and financial institution.
For hygiene, food-safety and product-quality reasons, opened or consumed beverage products may not be eligible for return.